Skip to Main Content

The Graduate Health & Life Sciences Research Library at Georgetown University Medical Center

Accessibility and Disability

Information Services Desk

Stop by the Information Services Desk in Dahlgren Memorial Library located on the Ground Floor from 8am to 6pm ET Monday through Friday, excluding University holidays, to get the help you need.


  • Student workers at our Information Services reference desk are available to assist with all patron inquiries regarding use of library resources and facilities and item circulation.
  • Hours: Monday – Friday, 8am to 8pm
  • Telephone: 202.687.1448.
  • Please contact UIS at for all computer and wireless connectivity issues.
  • Renewals are available through your Primo account. Sign in for access.
  • Research help is available from a subject liaison librarian.
  • Other services are offered by arrangement through the university's Student Accessibility and Accommodation Office.

Ask a DML Librarian

Instant Message | Chat

Use the “Click to chat” widget near the top of the page (no account necessary) to chat with a librarian. Librarians are available to provide full service chat consultations during the following hours:
Monday – Thursday: 9am – 5pm ET
Friday: 9am – 3pm ET

All other days/hours are monitored by DML Student Workers..


Email | Schedule a Consult

Research Help and Schedule a Consultation: DML Reference Form
Hospital Reference: Hospital Reference
Resource or Login Issues: Report a Resource Issue

Monday through Friday, we will respond by the next business day (within 24 hours);
On weekends and holidays, we will respond by the next business day.


Wireless service is available on all floors. Please consult our Connecting to Wireless guide for more information on accessing our wi-fi network through your Georgetown account.